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Retail Store Supervisor

1 month ago


Calgary, Alberta, Canada Winks Convenience Store Full time
Job Title: Retail Store Supervisor

Winks Convenience Store is seeking a highly motivated and organized Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Manage and coordinate the activities of sales floor staff, ensuring efficient and effective operations.
  • Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
  • Monitor and control inventory levels, ensuring accurate stock counts and minimizing losses.
  • Manage cash handling and banking procedures, ensuring accurate and timely transactions.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Collaborate with the store manager to achieve sales and operational goals.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail or sales environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong organizational and time management skills.
  • Ability to multitask and prioritize tasks effectively.
Work Conditions and Physical Capabilities:
  • Fast-paced environment with frequent customer interactions.
  • Ability to stand for extended periods and move around the store.
  • Ability to lift up to 25 pounds and bend to reach high shelves.
Personal Suitability:
  • Accurate and detail-oriented.
  • Client-focused and results-driven.
  • Efficient interpersonal skills and ability to work effectively in a team.
  • Flexibility and adaptability in a dynamic retail environment.
  • Organized and reliable with a strong work ethic.
  • Judgement and ability to make sound decisions.
  • Ability to multitask and prioritize tasks effectively.