Road Service Technician
7 days ago
**Job Summary**
As a Road Service Technician with Manulift, you will be responsible for providing exceptional service to clients in the Ottawa/Gatineau region. Your primary focus will be on repairing and maintaining Merlo telescopic equipment, ensuring that our clients' operations run smoothly and efficiently.
**Key Responsibilities:**
- Employ advanced diagnostic techniques to identify repairs required over the phone and on-site.
- Clearly explain complex diagnoses and repair needs to non-technical individuals.
- Efficiently plan and manage repairs and scheduled maintenance to minimize downtime.
- Accurately complete service documents within the prescribed timeframe.
- Order necessary parts for repairs and maintenance.
- Follow established procedures for warranty work and parts crediting.
- Promote Manulift's values and services to existing and potential clients.
- Perform other duties as assigned by the Road Service Foreman.
**Requirements and Qualifications:**
- A relevant license (421A, 310T, 310S) is considered an asset.
- Minimum of 3 years of relevant experience in the field.
- Experience reading electrical and hydraulic schematics.
- Strong knowledge of hydraulic, electric, and electronic systems.
- Bilingualism: fluency in French and English, both orally and in writing.
- Valid driver's license with a clean driving record.
- Excellent diagnostic and troubleshooting skills.
- Ability to work independently and as part of a team.
- Solid interpersonal and communication skills.
- High level of comfort using a computer daily.
- Good organization and time management skills.
- Results-focused and customer service-oriented.
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