IT Support Technician

6 months ago

Varennes, Canada JLD-Laguë - John Deere Dealership Full time

**Job title**: IT Support technician

**Workplace**: Groupe JLD-Laguë - Varennes

590 Boulevard Lionel-Boulet, Varennes, Quebec, Canada, J3X1P7

**Job status**: Full time
Day, Week
Salary according to experience

JLD-Laguë Group, authorized John Deere dealerships, is recognized as a leader in sales and service of new and used equipment. The opportunity to work in a pleasant, motivating and challenging environment We have been in business for over 60 years, thanks to our 430 motivated and competent employees throughout our 18 locations. The company has experienced a strong increase in business, particularly in the last 5 years.

**YOU LOVE TO**:

- Perform administration and system configuration of our various servers and tools;
- Actively participate in the deployment of the company's IT projects in collaboration with our IT team;
- Implement solutions to ensure the company's cybersecurity and data confidentiality;
- Diagnose and resolve more complex network, software and hardware issues;
- Document internal processes and internal knowledge base (KB) articles;
- Provide in-person support to users during branch visits, answering their questions and solving their problems.

**YOU HAVE**:

- DEP or AEC in IT support;
- 2 years' experience in IT;
- Knowledge of the Office 365 suite and Windows 10 and 11 operating systems;
- Knowledge of iPhone mobile devices;
- Fluent in written and spoken French and English;
- Autonomous, curious and proactive.

**WE OFFER YOU**:

- Group insurance after 3 months of seniority;
- An RRSP with employer participation after 3 months of seniority;
- Laptop and cell phone provided;
- An emergency standby bonus;
- Work clothes provided by the employer;
- Corporate discounts for our employees and your family.

Come join a young and dynamic team in which it is possible for you to grow, career-wise, throughout our 18 stores in Quebec or in Ontario

Welcome to our JLD-Laguë family

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