Quality Assurance Specialist

2 weeks ago


Québec, Quebec, Canada Groupe Dynamite Full time
About Groupe Dynamite

Groupe Dynamite is a leading fashion digital retailer with two brands at the heart of our success, Garage and Dynamite. With over 300 stores in Canada and the U.S., and more than 4,000 people, we have been making our mark on fashion since 1975.

Our Core Strengths
We are proud to hire and retain aspirational leaders who are driven to achieve great things and are recognized for their entrepreneurial spirit. Our team is the backbone of our success, and we are committed to fostering a culture of innovation and customer satisfaction.

Key Responsibilities
As a Customer Service Quality Assurance Specialist, you will be responsible for ensuring that our customer service standards are met and exceeded. This includes monitoring customer interactions, identifying areas for improvement, and implementing changes to enhance the customer experience.

Requirements
We are looking for a highly motivated and detail-oriented individual who is passionate about delivering exceptional customer service. If you have a strong understanding of quality assurance principles and are able to work effectively in a fast-paced environment, we encourage you to apply for this exciting opportunity.

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