Tonic Bar Cafe Team Leader

24 hours ago

Old Toronto, Ontario, Canada Sweat and Tonic Full time
About Sweat and Tonic

Sweat and Tonic is a boutique fitness and wellness center that offers a wide range of group fitness classes, including yoga, Pilates, HIIT, and indoor cycling. Our state-of-the-art facilities include a luxury wellness and recovery hub, Tonic Spa, and a multi-functional lounge, Tonic House. We are committed to providing a unique and exceptional experience for our guests.

About the Role:

We are seeking a highly motivated and experienced Weekend Part-time Tonic Bar Cafe Team Leader to join our team. As a key member of our Food and Beverage team, you will be responsible for leading by example, actively engaging with guests, and fostering positive relationships within our community. You will work closely with the Food & Beverage Manager to oversee daily operations, including opening and closing procedures, scheduling, and task delegation.

Primary Job Responsibilities:
  • Assist the Food & Beverage Manager in overseeing all daily operations, including opening and closing procedures, scheduling, and task delegation.
  • Lead by example, creating a positive work environment, coaching team members, and demonstrating a dedicated and professional approach to team management.
  • Foster a positive workplace, encouraging dialogue and communication among team members.
  • Ensure all cafe activities adhere to company policies, procedures, and health and safety regulations.
  • Prepare and serve espresso-based beverages, tea, and smoothies, following established recipes and quality standards.
  • Prepare and serve food items, including toasts, baked goods, and snacks.
  • Demonstrate proficiency with equipment and basic recipes, covering espresso machines, POS systems, fridges, and food prep equipment.
  • Ensure impeccable organization and cleanliness throughout the front of house, dining, and kitchen areas.
  • Manage inventory, including procurement and tracking of all food, beverage, and other goods for use or sale.
  • Process payments efficiently and accurately using our POS system.
  • Keep the cafe impeccably clean, organized, and presentable at all times.
  • Stock and replenish supplies, including coffee beans, tea bags, packaging, and other consumables.
  • Ensure daily communication, and shift brief between the AM & PM teams.
About You:
  • Demonstrated 1-2 years of experience in customer service, retail, and/or hospitality, preferably with a premium brand.
  • Decisive personality, comfortable qualifying decisions which balance brand standards and logic.
  • Strong written and verbal communication skills, exhibiting excellence in effectively conveying information.
  • You enjoy working longer hours in a fast-paced, high-volume environment.
  • Exceptional customer service skills, showcasing a commitment to delivering outstanding service experiences.
  • Self-motivated and possess a collaborative, team-oriented approach to work.
  • Interest in health and fitness is a valuable asset.
  • You hold a valid food handlers certificate.
  • Smart Serve certification is an asset, but not required.
Compensation and Benefits:
  • Competitive hourly pay, dependent on experience.
  • Unlimited S&T membership for you and a loved one.
  • 40% off at Sweat and Tonic shop.
  • 20% off at Tonic Bar.
  • Access to discounts at up to 5,000 retailers across Canada.
Inclusion and Equal Opportunity Employment:

We are an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

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