Financial Service Representative

2 months ago

Windsor, Ontario, Canada goeasy Ltd. Full time

About goeasy Ltd.

goeasy Ltd. is a leading non-prime lender in Canada, dedicated to helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000.

Job Summary

We are seeking a highly motivated and customer-focused Financial Service Representative to join our team. As a Financial Service Representative, you will be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.

Key Responsibilities

  • Build superior customer sales experiences by welcoming and engaging customers in person and by understanding their situation and needs and matching them to a suitable financial product.
  • Demonstrate compassion and empathy for our customers by educating and empowering them to achieve their financial goals through building their credit.
  • Capitalize on financial cross-sales and add-on products to increase customer satisfaction and revenue.
  • Communicate the terms and conditions of our financial products to customers.
  • Review and evaluate prospective loans through financial analysis and other risk assessments.
  • Manage collections activities for all past due financial accounts.
  • Secure all required information to fulfill customer applications for products and services with strong attention to detail.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Compassionate and operate with integrity on every sale.
  • Ability to pass background checks (criminal, employment, and credit).

What We Offer

  • A comprehensive training program to equip you with the tools needed for success.
  • A competitive compensation package, including a base salary and incentive plans.
  • A benefits and perks package, including extended healthcare coverage, employee discounts, and tuition assistance.
  • Opportunities for career advancement and professional development.

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