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Customer Service Representative

1 month ago


Windsor, Ontario, Canada WFCU Credit Union Full time
Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our members, responding to their inquiries in a timely and professional manner, and processing financial transactions with accuracy and efficiency.

Key Responsibilities:
  • Provide excellent customer service to our members, responding to their inquiries and resolving issues in a timely and professional manner.
  • Process financial transactions, including deposits, withdrawals, bill payments, and other services, with accuracy and efficiency.
  • Complete administrative tasks, such as data entry and record-keeping, to support the smooth operation of our branch.
  • Work collaboratively with colleagues to achieve team goals and objectives.
Requirements:
  • Completed post-secondary education.
  • Excellent communication and customer service skills.
  • Strong attention to detail and organizational skills, with the ability to work in a fast-paced environment.
  • Two to four years of cash handling experience, preferably in the financial services industry.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional development and advancement.
  • A dynamic and supportive work environment.
  • A chance to make a real difference in the lives of our members.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.