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Support Specialist

1 month ago

Brampton, Ontario, Canada Royal Salon Full time

At Royal Salon, we are seeking an experienced Support Specialist to join our team. This role is responsible for overseeing daily operations, ensuring seamless office procedures and routines, and providing exceptional customer service.

Job Description
  • This full-time position involves managing the day-to-day activities of the office, including coordinating tasks with other staff members.
  • The ideal candidate will possess excellent communication skills, both written and verbal, to effectively interact with clients and colleagues.

Responsibilities:

  • Administrative Tasks: Manage front desk operations, respond to phone calls and electronic inquiries, maintain inventory of office supplies, and perform basic bookkeeping duties.
  • Clients Services: Provide outstanding support to customers by answering their queries, resolving issues, and escalating concerns as necessary.
  • Team Collaboration: Work closely with colleagues to ensure smooth project execution, coordinate meetings, and communicate updates to stakeholders.

Requirements:

  • A minimum of 1 month to less than 7 months of experience in a related field.
  • High school graduation certificate or equivalent.
  • Excellent organizational, time management, and problem-solving skills.
  • Demonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook, Windows) and ability to adapt to new software quickly.

About Royal Salon:

We are a dynamic and supportive organization committed to fostering a diverse and inclusive work environment. As a company, we prioritize providing equal opportunities for employees from various backgrounds and strive to create a welcoming atmosphere where everyone feels valued and respected.