Network Infrastructure Support Specialist

8 hours ago


Brampton, Ontario, Canada COMPUTER WINDOW Full time

At COMPUTER WINDOW, we're seeking an experienced Network Infrastructure Support Specialist to join our team. This exciting opportunity is a permanent position that offers 30-40 hours of work per week.

The estimated salary for this role is between $50,000 and $70,000 per year, based on industry standards and the level of experience required.

About the Role

We're looking for a skilled installation technician with strong technical knowledge to provide business systems, network, and Internet support to users. As a Network Infrastructure Support Specialist, you'll be responsible for:

  • Responding to users experiencing difficulties with computer equipment and software;
  • Consulting user guides, technical manuals, and other documents to research and implement solutions;
  • Providing advice and training to users in response to identified difficulties;
  • Collecting, organizing, and maintaining a problems and solutions log for use by other technical support analysts;
  • Supervising other technical support workers in this group;
  • Setting up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

Your duties will involve working closely with colleagues to ensure efficient delivery of services and resolving technical issues promptly.

Requirements

To be successful in this role, you'll need:

  • A college certificate or diploma from a program of 1 year to 2 years;
  • 7 months to less than 1 year of experience in a similar field;
  • Permanent employment status;
  • Fluency in English as your primary language;
  • Ability to work 30-40 hours per week.
What We Offer

As a Network Infrastructure Support Specialist at COMPUTER WINDOW, you can expect a dynamic and supportive work environment with opportunities for growth and development.



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