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Process Improvement Specialist
2 months ago
About the Role:
We are seeking a highly skilled Process Improvement Specialist to join our team at Finning. As a key member of our OEM Remanufacturing facility in Edmonton, you will play a critical role in driving operational excellence and process improvement initiatives.
Key Responsibilities:
- Support process improvement engagements using Lean and Continuous Improvement methodologies to enhance operational efficiency and reduce costs.
- Build relationships with stakeholders to identify future opportunities for process improvement and automation, aligning with the company's strategic objectives.
- Translate business challenges into improvement ideas and manage project timelines to ensure timely delivery of results.
- Assist in the development and implementation of new processes to improve operational efficiency, collaborating with cross-functional teams to ensure alignment and integration.
- Develop process maps, measure business benefits, and document requirements for initiatives, providing data-driven insights to inform decision-making.
- Use automation tools to develop solutions for business challenges and provide ongoing support, ensuring seamless integration with existing systems.
- Promote and support existing Lean/Six Sigma initiatives, driving a culture of continuous improvement throughout the organization.
- Monitor and analyze key performance indicators to identify areas for improvement, providing actionable recommendations to drive business growth.
- Collaborate with cross-functional teams to ensure alignment and integration of process improvements, fostering a culture of collaboration and open communication.
- Prepare and present reports on process improvement initiatives and outcomes to senior management, providing clear and concise insights to inform strategic decision-making.
- Provide system, process, analysis, and tactical support for OEM claim capture and tracking system enhancements, ensuring seamless integration with existing systems.
- Conduct service-letter claim reconciliation, reporting, and ongoing projections, providing accurate and timely insights to inform business decisions.
Qualifications:
- Post-secondary degree in Business, Management Information Systems, or a related field.
- Experience in process improvement or continuous improvement initiatives, with a proven track record of driving operational excellence.
- 2-5 years of experience managing projects, with a strong understanding of project management principles and methodologies.
- Experience in capturing requirements for technology development is considered an asset, as is Lean or Six Sigma training (Green Belt preferred).
- Proficiency in SQL (required); Python knowledge (or willingness to learn) is an asset, as is PMP Designation.
- Excellent written and oral communication skills, with the ability to effectively communicate complex ideas to both technical and non-technical stakeholders.
- Strong analytical, problem-solving, and creative thinking skills, with the ability to think critically and outside the box.
- Ability to work in a lean, agile, dynamic environment, with a strong focus on collaboration and open communication.
About Finning:
At Finning, we prioritize creating a diverse and inclusive environment, where all individuals can thrive and achieve their full potential. We are proud to be an equal opportunity employer, committed to collaborating with and providing reasonable accommodations to individuals with disabilities.
