Chief Information Technology Officer

1 month ago


Rockton, Canada Second Nature Designs LP Full time

Estimated Salary: $90,000 - $110,000 per year

We are seeking a highly skilled Chief Information Technology Officer to join our team at Second Nature Designs LP. As the IT Manager, you will play a crucial role in maintaining the smooth operation of our IT infrastructure and ensuring the highest level of service to our users.

Key Responsibilities:

  • IT Management:
    • Manage daily operations of the IT support function
    • Provide technical support to end-users via phone, email, or in-person
    • Diagnose and resolve hardware and software issues
    • Install, configure, and maintain computer systems and networks
    • Manage user accounts, permissions, and passwords
    • Conduct IT training sessions for staff as needed
    • Develop and maintain disaster recovery and business continuity plans as it pertains to IT support operations
  • Database Management:
    • Design, implement, and maintain databases (SQL)
    • Ensure database performance, security, and availability
    • Perform regular database backups and recovery procedures
    • Optimize database queries and troubleshoot database-related issues
    • Develop and maintain database documentation
  • ERP Management:
    • Oversee the implementation, maintenance, and optimization of ERP systems
    • Collaborate with various departments to ensure ERP systems meet business needs
    • Perform regular updates and upgrades to ERP software
    • Provide training and support to ERP system users
    • Troubleshoot and resolve ERP-related issues
  • Software Troubleshooting:
    • Identify and resolve software application issues
    • Install and update software applications
    • Collaborate with software vendors for support and troubleshooting
    • Ensure software compliance and licensing
  • Hardware Troubleshooting:
    • Diagnose and repair hardware issues
    • Maintain an inventory of hardware and software assets
    • Coordinate with vendors for hardware procurement and repairs
    • Perform regular maintenance and updates of hardware systems
  • Web Development:
    • Develop robust and user-friendly web application features from concept to production
    • Implement responsive and visually appealing user interfaces using HTML5, CSS3, and JavaScript
    • Design and develop server-side logic using Classic ASP and VBScript
    • Optimize application for maximum speed, scalability, and security

Qualifications:

  • Degree / diploma in Information Technology, Computer Science, or a related field
  • Proven experience in IT support, database management, ERP systems, and web development
  • Minimum 5 years experience
  • Strong knowledge of computer hardware, software, and network systems
  • Proficiency in database languages such as SQL
  • Experience with ERP software (e.g., SAP, Oracle, Microsoft Dynamics)
  • Proficiency in web development languages such as HTML, CSS, JavaScript, and frameworks like React or Angular
  • Excellent problem-solving and communication skills
  • Ability to work independently and as part of a team
  • Strong organizational and multitasking abilities

Preferred Skills:

  • Certifications such as CompTIA A+, Microsoft Certified: Azure Database Administrator Associate, or equivalent
  • Experience with cloud platforms (e.g., AWS, Azure)
  • Knowledge of cybersecurity principles and best practices
  • Familiarity with scripting languages (e.g., Python, PowerShell)
  • Experience with content management systems (e.g., WordPress, Joomla)


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