Technical Infrastructure Lead
4 weeks ago
We are seeking a senior IT specialist to lead the technical infrastructure team at Second Nature Designs LP.
About the Team
- The technical infrastructure team is responsible for designing, implementing, and maintaining computer systems and networks.
- The team also provides technical support to end-users and troubleshoots hardware and software issues.
Key Responsibilities
- IT Management: Manage daily operations of the IT support function, provide technical support to end-users, diagnose and resolve hardware and software issues.
- Database Management: Design, implement, and maintain databases (SQL), ensure database performance, security, and availability.
- ERP Management: Oversee the implementation, maintenance, and optimization of ERP systems, collaborate with various departments to ensure ERP systems meet business needs.
- Software Troubleshooting: Identify and resolve software application issues, install and update software applications, collaborate with software vendors for support and troubleshooting.
- Hardware Troubleshooting: Diagnose and repair hardware issues, maintain an inventory of hardware and software assets, coordinate with vendors for hardware procurement and repairs.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum 5 years of experience in IT support, database management, ERP systems, and web development.
- Strong knowledge of computer hardware, software, and network systems.
- Proficiency in database languages such as SQL.
- Experience with ERP software (e.g., SAP, Oracle, Microsoft Dynamics).
Preferred Skills
- Certifications such as CompTIA A+, Microsoft Certified: Azure Database Administrator Associate, or equivalent.
- Experience with cloud platforms (e.g., AWS, Azure).
- Knowledge of cybersecurity principles and best practices.
Salary: $100,000 - $130,000 per year, depending on experience.
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