Technical Support Specialist

3 weeks ago

Edmonton, Alberta, Canada Device and Data Inc. Full time

At Device and Data Inc., we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, resolving issues with computer systems, and ensuring that our clients have the necessary tools and resources to perform their jobs effectively.

Key Responsibilities:
  • Provide technical support to clients via phone, email, or in-person
  • Diagnose and resolve technical issues with computer systems, software, and hardware
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technology trends and advancements
Requirements:
  • 1-2 years of experience in a technical support role
  • Strong knowledge of computer systems, software, and hardware
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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