Technical Support Specialist

3 weeks ago

Edmonton, Alberta, Canada Alberta LTD Full time

Job Title: Technical Support Specialist

About the Role:

We are seeking a highly skilled Technical Support Specialist to join our team at Alberta LTD. As a Technical Support Specialist, you will be responsible for providing technical assistance to our employees and customers, resolving technical issues, and ensuring the smooth operation of our computer systems.

Key Responsibilities:

  • Provide technical support to employees and customers via phone, email, or in-person
  • Resolve technical issues related to computer hardware, software, and network connectivity
  • Install, configure, and troubleshoot computer systems and peripherals
  • Collaborate with other technical teams to resolve complex technical issues
  • Document and maintain technical knowledge and procedures

Requirements:

  • College diploma or equivalent in a related field
  • 2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

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