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Transaction Service Operations Director
1 week ago
Banque Nationale du Canada is seeking a highly motivated and experienced Customer Service Manager to join our team. As a Customer Service Manager, you will be responsible for leading a team of representatives in providing exceptional customer service. Your primary goal will be to identify clients' financial needs and promote the Bank's products and services. You will work closely with your team to achieve their objectives and ensure the efficient operation of the branch.
Your Key Responsibilities
- Lead a team of representatives in providing exceptional customer service
- Identify clients' financial needs and promote the Bank's products and services
- Work closely with the Branch Manager to ensure the efficient operation of the branch
- Develop and implement strategies to achieve business objectives
- Provide coaching and guidance to team members to improve their performance
Our Culture
Banque Nationale du Canada values diversity and inclusion in the workplace. We welcome applications from candidates of all backgrounds and perspectives. If you require accommodation during the recruitment process, please let us know. We are an equal opportunities employer and strive to create a barrier-free workplace.
