Member and Client Services Specialist
6 days ago
**Job Overview**
We are seeking a Member and Client Services Specialist to join our team. In this role, you will be responsible for improving the experience of our members and clients by advising them on their banking transactions and promoting our products and services.
As an ambassador for digital solutions, you will help members use technological tools safely and efficiently. Your primary responsibilities will include:
- Supporting members and clients: Providing information on existing applications and technological tools that can help them manage their transactions and operations independently.
- Contributing to business development and maintaining business relationships: Delivering exceptional service and engaging in activities that drive business growth and foster strong relationships with members and clients.
- Assisting members and clients who have encountered fraud or irregularities: Ensuring they are referred to the appropriate partners for support and guidance.
**Our Benefits**
At Desjardins Group, we offer a comprehensive benefits package that includes:
- Competitive salary and annual bonus
- 4 weeks of flexible vacation time
- Defined benefit pension plan
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses
- Telework equipment reimbursement
**Why Choose Us**
We are proud to be one of Canada's top employers and a leader in the financial services industry. Our team is committed to equity, diversity, and inclusion, and we strive to create a positive work environment where everyone feels valued and respected.
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