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Financial Transactions Support Agent

1 week ago

Lévis, Quebec, Canada Desjardins Group Full time

**Role Summary**

The Financial Transactions Support Agent will be responsible for providing exceptional service to our members and clients by advising them on their banking transactions and promoting our products and services.

This role involves being an ambassador for digital solutions, helping members use technological tools safely and efficiently. Key responsibilities will include:

  • Supporting members and clients: Providing information on existing applications and technological tools that can help them manage their transactions and operations independently.
  • Contributing to business development and maintaining business relationships: Delivering exceptional service and engaging in activities that drive business growth and foster strong relationships with members and clients.
  • Assisting members and clients who have encountered fraud or irregularities: Ensuring they are referred to the appropriate partners for support and guidance.

**What We Value**

At Desjardins Group, we value hard work, dedication, and a commitment to excellence. We offer a range of benefits and perks, including:

  • Competitive salary and annual bonus
  • Flexible vacation time
  • Defined benefit pension plan
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses
  • Telework equipment reimbursement

**How to Apply**

Send us your application, and our recruiters will contact you to discuss your qualifications and career goals. We look forward to hearing from you