Customer Service Liaison

3 days ago


St John's, Newfoundland and Labrador, Canada beBee Professionals Full time $35,000 - $45,000

In beBee Professionals, we are seeking a skilled Customer Service Liaison to provide exceptional support to our clients in St. John's, Canada.

Overview:

We offer a competitive hourly wage and performance-based bonuses, as well as a comprehensive health benefits package and opportunities for career advancement.

Job Responsibilities:
  • Handle customer inquiries via phone, email, and chat with professionalism and efficiency.
  • Provide accurate information about products and services to ensure customer satisfaction.
  • Resolve customer complaints in a timely manner, ensuring a positive experience.
  • Document customer interactions and feedback to improve service processes.
  • Collaborate with team members to enhance service delivery and quality.
Requirements:
  • A high school diploma or equivalent; additional education is beneficial.
  • Previous experience in customer service or a related field is essential.
  • Strong communication and problem-solving skills are necessary for success.
  • The ability to work in a fast-paced environment with multiple priorities is crucial.
  • Proficiency in customer service software and tools is required.
Estimated Salary: $25-$30 per hourBenefits:
  • Competitive hourly wage and performance-based bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement and professional growth.
  • A supportive work environment that values teamwork and collaboration.
  • Employee discounts and perks.


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