Customer Service Liaison
3 days ago
In beBee Professionals, we are seeking a skilled Customer Service Liaison to provide exceptional support to our clients in St. John's, Canada.
Overview:We offer a competitive hourly wage and performance-based bonuses, as well as a comprehensive health benefits package and opportunities for career advancement.
Job Responsibilities:- Handle customer inquiries via phone, email, and chat with professionalism and efficiency.
- Provide accurate information about products and services to ensure customer satisfaction.
- Resolve customer complaints in a timely manner, ensuring a positive experience.
- Document customer interactions and feedback to improve service processes.
- Collaborate with team members to enhance service delivery and quality.
- A high school diploma or equivalent; additional education is beneficial.
- Previous experience in customer service or a related field is essential.
- Strong communication and problem-solving skills are necessary for success.
- The ability to work in a fast-paced environment with multiple priorities is crucial.
- Proficiency in customer service software and tools is required.
- Competitive hourly wage and performance-based bonuses.
- Comprehensive health benefits package.
- Opportunities for career advancement and professional growth.
- A supportive work environment that values teamwork and collaboration.
- Employee discounts and perks.
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Customer Service Liaison
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Customer Service Representative
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