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Customer Service Ambassador
1 month ago
We are seeking a skilled and enthusiastic CUSTOMER SERVICE AMBASSADOR to join our team at Savers. As a key member of our sales floor, you will play a vital role in delivering exceptional customer experiences that drive loyalty and satisfaction.
About Us:
Savers is a leading thrift retailer with a mission to champion reuse and inspire a future where second-hand is second nature. Our stores are filled with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. By purchasing these items directly from our partners, we redirect billions of pounds of waste away from landfills and onto our store racks and shelves for reuse.
Our Brands:
We operate under various brand names, including Savers, Value Village, 2nd Ave, Unique, Village des Valeurs, and Savers Australia. With over 300 stores across North America and Australia, we offer a diverse range of products and experiences that cater to different tastes and preferences.
About the Role:
As a Customer Service Ambassador, you will be responsible for creating an engaging and welcoming environment for our customers, donors, and colleagues. Your primary focus will be on providing excellent customer service, answering questions, and resolving issues promptly and professionally.
What We Offer:
- A comprehensive onboarding program that sets you up for success from day one.
- In-house expertise through our training department, Savers University, which develops and delivers robust training programs for all team members.
- Competitive salary: $45,000 - $55,000 per year (dependent on location and experience).
- Comprehensive extended health care plans for full-time team members.
- Company-paid life and AD&D insurance.
- A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision.
- Paid time off for leisure or other hobbies.
- A range of mental health services to support your well-being.
