Director, Creator Management

4 weeks ago

Toronto, Ontario, Canada Wattpad Full time
Job Title: Director, Creator Management

About the Role:

We are seeking a highly skilled and experienced Director, Creator Management to join our team at Wattpad WEBTOON Studios. As a key member of our Creator Management team, you will be responsible for leading a team of Creator Managers and Specialists to manage and grow the roster of Wattpad and WEBTOON's most influential creators.

Key Responsibilities:

* Provide leadership on strategic programs for our top-tier global creators that influence and support the overall multi-year goals of the Creator Management Team
* Explore the viability of creator franchises and formulate the approach for substantive growth of their monetizable opportunities
* Proactively advocating for the needs of our top-tier creators and providing actionable solutions to address any gaps in the organization
* Recognize and implement relevant best practice industry trends as they relate to creator growth and retention
* Collaborate inter-company with Wattpad WEBTOON Studios, Wattpad, and WEBTOON and align with cross-functional teams (entertainment, publishing, finance) etc. to support creators as is necessary to drive value for the success of outcomes (book launches, entertainment releases etc.)
* Work closely with the Content teams to prioritize Wattpad and WEBTOON IP to be acquired for the Studio by providing strategic insights on creator readiness and growth prospects
* Advise cross-functional teams (entertainment, publishing, international, etc.) on creator insights for marketing, monetizable campaign workflows, & etc.
* Provide day-to-day management and leadership of the Creator Management team, including unblocking resources, task enablement, and professional development
* Accountable for managing and delivering metrics and data focused on creator revenue, sentiments, retention and growth

Requirements:

* 5+ years of experience working in a role related to influencer/talent management, publicity, or digital marketing. Experience with user-generated content is a big plus
* 5+ years of experience as a manager leading teams and/or projects
* Strategic experience developing and scaling programs involving creators and/or users
* Exceptional diplomatic skills from high emotional intelligence and demonstrated experience in resolving interpersonal conflicts in sensitive business environments
* Knowledge of the trends of the creator economy and are passionate about finding new ways to help creators succeed
* Strong demonstrated interest in the publishing and entertainment industry
* Positive track record of managing teams and a consummate team player. Listening, empathizing, and problem-solving comes naturally to you
* Ability to juggle multiple priorities with ease
* Exceptional written and oral communication skills. You understand basic contracting
* Demonstrated experience and/or commitment to Diversity, Equity, and Inclusion (DEI)
* Proficient in GSuite, Word, and Excel. Experience with Salesforce and Docusign a plus

What We Offer:

* Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals
* Health benefits, including vision and dental
* Generous vacation
* Corporate discount for gym memberships for you and your family
* Winter break shutdown and a whole lot more

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