Customer Service Representative with Excellent Communication Skills

4 weeks ago


Saskatoon, Saskatchewan, Canada Cash Mate Full time

Cash Mate is seeking a Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients.

About the Role

This is a permanent position, working 40 hours per week. The successful candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.

The ideal candidate will have a strong understanding of the financial services industry and be able to provide solutions to customer inquiries in a professional and courteous manner.

Job Description
  • We are looking for someone who is willing to learn and grow with our company.
  • The successful candidate will have a strong understanding of customer service principles and be able to apply them in a real-world setting.

In this role, you will be responsible for:

  • Providing exceptional customer service to our clients via phone, email, and chat.
  • Responding to customer inquiries in a timely and professional manner.
  • Resolving customer complaints in a fair and efficient manner.
  • Working effectively as part of a team to achieve business objectives.

The successful candidate will be offered a competitive salary of $**,*** per year, depending on experience. This salary is based on industry standards and takes into account the cost of living in our location.

Benefits
  • We offer a comprehensive benefits package, including free parking and learning/training opportunities.
  • Our team building opportunities will help you develop new skills and make valuable connections within the company.
  • Parking is available on site, making it easy to get to work.

At Cash Mate, we are committed to supporting newcomers and refugees. We participate in government or community programs that support these groups and offer mentorship programs to pair them with experienced employees.

About Us

Cash Mate is a leading provider of financial services. We are dedicated to providing exceptional service to our customers and building strong relationships with our partners.

Join us today and take the first step towards a rewarding career in customer service.



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