Customer Service Representative

2 weeks ago


Saskatoon, Saskatchewan, Canada All Weather Windows Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and providing exceptional service to customers.

About the Role:

In this role, you will be responsible for communicating with customers to assess and fulfill their service needs, addressing concerns and resolving issues in a timely and professional manner. You will also be expected to work effectively with internal teams to ensure seamless delivery of services.

Key Responsibilities:
  • Communicate with customers to understand their service needs and provide solutions.
  • Address customer concerns and resolve issues in a timely and professional manner.
  • Work effectively with internal teams to ensure seamless delivery of services.
  • Provide administrative support for sales, including processing orders and creating quotes.
  • Schedule installations and book Service Technicians to ensure efficient use of resources.
Requirements:
  • A minimum of 3-5 years of experience in customer-facing roles, preferably in the window and door industry.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Proficient computer skills, including proficiency in Microsoft Office.
Benefits:
  • A competitive salary range of $45,000 - $65,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment that encourages collaboration and teamwork.
  • A comprehensive benefits package, including health and dental insurance, and a generous paid time off policy.
About Us:

All Weather Windows Ltd. is a leading manufacturer of windows and doors in Canada. We pride ourselves on delivering exceptional customer service and quality products that exceed our customers' expectations. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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