Recovery Specialist
2 days ago
As a Recovery Coordinator at 09 Irving Oil Limited, you will play a crucial role in supporting the coordination and execution of initiatives in Order to Cash to maximize the recovery of funds on delinquent customer accounts across multiple business lines.
Key Responsibilities:- Contact customers to arrange payment, including recommending alternatives to consumer proposals and bankruptcies.
- Assign non-recoverable accounts to collection agencies and small claims courts as required.
- Support the Recovery Manager by coordinating and managing workflows and exception requests, escalating any concerns.
- Monitor the recovery portfolio to ensure customers adhere to their agreed repayment arrangements and that these arrangements meet the company's policies and procedures.
- Manage abandoned credits, including review and timely return of funds to customers and filing for US accounts.
- Reconcile the recovery portfolio monthly to ensure amounts owing and fees paid to third parties are accurate.
- Share recommendations on approach for special/larger bad debt accounts or suspected fraud investigations.
- Support the development and implementation of credit recovery related policies and procedures.
- Represent the company in Small Claims action as required.
- Minimum 3-5 years collection experience.
- Post-secondary education/equivalent with practical experience.
What We Offer:
- Work Environment: Our beautiful home office building with access to a fitness facility, onsite nurse, and a café.
- Hybrid Work Model: A blend of in-office and work-from-home days.
- Competitive Compensation: Including an annual bonus plan, pension plan, and parking allowance.
- Flexible Benefits Plan: Including medical and dental benefits from day one.
- Paid Vacation: Plus an annual option to purchase additional vacation.
- Wellness Support: With an annual wellness allowance, paid personal care days, and a 24/7 Employee & Family Assistance Program.
- Opportunity to give back to our community: Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program.
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Recovery Specialist
1 week ago
St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full time{"title": "Recovery Coordinator", "description": "Key ResponsibilitiesAs a Recovery Coordinator at 09 Irving Oil Limited, you will play a crucial role in maximizing the recovery of funds on delinquent customer accounts across multiple business lines. Your primary responsibilities will include:Contacting customers to arrange payment, including recommending...
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Recovery Specialist
1 week ago
St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full time{"title": "Recovery Coordinator", "description": "Key ResponsibilitiesAs a Recovery Coordinator at 09 Irving Oil Limited, you will play a crucial role in maximizing the recovery of funds on delinquent customer accounts across multiple business lines. Your primary responsibilities will include:Contacting customers to arrange payment, including recommending...
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Recovery Specialist
1 day ago
St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full timeRecovery Coordinator Job DescriptionAs a Recovery Coordinator at 09 Irving Oil Limited, you will play a crucial role in supporting the coordination and execution of initiatives in Order to Cash to maximize the recovery of funds on delinquent customer accounts across multiple business lines.Key Responsibilities:Contact customers to arrange payment, including...
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Recovery Specialist
2 days ago
St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full timeRecovery Coordinator Job DescriptionAs a Recovery Coordinator at 09 Irving Oil Limited, you will play a crucial role in supporting the coordination and execution of initiatives in Order to Cash to maximize the recovery of funds on delinquent customer accounts across multiple business lines.Key Responsibilities:Contact customers to arrange payment, including...
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Recovery Specialist
2 weeks ago
St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full timeAbout the Role:We are seeking a highly skilled Recovery Coordinator to join our team at 09 Irving Oil Limited. As a key member of our Order to Cash team, you will play a critical role in maximizing the recovery of funds on delinquent customer accounts across multiple business lines.Key Responsibilities:Contact customers to arrange payment plans, including...
-
Recovery Specialist
2 weeks ago
St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full timeAbout the Role:We are seeking a highly skilled Recovery Coordinator to join our team at 09 Irving Oil Limited. As a key member of our Order to Cash team, you will play a critical role in maximizing the recovery of funds on delinquent customer accounts across multiple business lines.Key Responsibilities:Contact customers to arrange payment plans, including...
-
Recovery Specialist
2 weeks ago
St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full timeAbout the Role:We are seeking a highly skilled Recovery Coordinator to join our team at 09 Irving Oil Limited. As a key member of our Order to Cash team, you will play a critical role in maximizing the recovery of funds on delinquent customer accounts across multiple business lines.Key Responsibilities:Contact customers to arrange payment plans, including...
-
Recovery Specialist
2 weeks ago
St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full timeAbout the Role:We are seeking a highly skilled Recovery Coordinator to join our team at 09 Irving Oil Limited. As a key member of our Order to Cash team, you will play a critical role in maximizing the recovery of funds on delinquent customer accounts across multiple business lines.Key Responsibilities:Contact customers to arrange payment plans, including...
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