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Hospitality and Sales Associate

2 months ago

Niagara Falls, Ontario, Canada Inniskillin Wines, Inc. Full time

About the Role:

Inniskillin Wines, Inc. is seeking a highly motivated and customer-focused individual to join our team as a Winery Associate. As a key member of our sales and hospitality team, you will be responsible for providing exceptional customer service, conducting wine tastings and tours, and contributing to the overall success of our winery.

Key Responsibilities:

  • Assist customers with wine tastings and purchases, providing expert knowledge and recommendations
  • Conduct informative and engaging tours of the winery, including wine tastings and educational sessions
  • Operate a point-of-sale system and perform opening and closing duties
  • Assist with special events and promotions
  • Provide exceptional customer service in a fast-paced environment
  • Represent the winery at off-site events and functions
  • Perform general housekeeping duties to maintain a clean and safe working environment

Requirements:

  • Smart Serve Certification
  • 18 years of age or older
  • Ability to work well in a team-focused environment
  • Motivation to exceed sales targets
  • Critical thinking and decision-making skills
  • Ability to multitask and work in a fast-paced environment
  • Responsible and trustworthy
  • Ambitious and goal-oriented
  • Retail experience is a must-have
  • Ability to lift 40 lbs
  • Ability to stand for long periods of time
  • Previous serving experience would be an asset
  • Fluency in French, Chinese, Korean, or Japanese would be considered an asset
  • Wine knowledge is an asset, but not necessary as training is provided
  • Must be available to work evenings and weekends

What We Offer:

  • Competitive wages
  • Gratuities
  • Creative incentive programs
  • Full training and exciting long-term career opportunities
  • Flexible hours

Compensation: $17/hour