Shelter Support Worker

4 weeks ago


Ottawa, Ontario, Canada City of Ottawa Full time

Job Summary

We are seeking a highly skilled and compassionate Shelter Support Worker to join our team at the City of Ottawa. As a key member of our Community & Social Services Department, you will work in a multi-disciplinary setting to provide support and services to individuals and families experiencing homelessness.

Key Responsibilities

  • Assess eligibility and coordinate emergency temporary shelter for Ottawa's homeless sector
  • Provide assistance and explain procedures for shelter eligibility
  • Respond to phone inquiries and maintain client information within multiple databases
  • Work collaboratively with Ontario Works case workers to support client needs

Requirements

  • Completion of Grade 12
  • Community college diploma or university degree in a related field is desirable
  • Minimum of 1 year of related experience in a social services setting
  • Current Standard First Aid, CPR, and/or AED certificates are assets

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

How to Apply

Applicants are encouraged to submit their resume and cover letter by [insert closing date]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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