Regional Operations Manager
4 weeks ago
We are seeking a highly skilled Regional Operations Manager to join our team at Brock Group. This is a challenging and rewarding role that requires strong leadership and project management skills.
Key Responsibilities
- Promote and instill Brock's Bsafe and Bbest culture in all aspects of the business
- Responsible for project safety, quality, cost, and schedule
- Ensure proper planning and scheduling of resources, monitoring, and taking corrective actions
- Champion for safety and regulatory compliance
- Build strong cross-functional operating partnerships across the organization
- Ability to understand and interpret contracts and successfully execute change orders
- Assist in quoting and performing preliminary job walks for defined projects
- Responsible for the collection and ownership of complete project and site data
- Develop and build sales relationships within both Brock and the customer's organization
- Responsible for leveraging opportunities to cross sell Brock's product and service offerings
- Maintain communication with regional leadership and Business Development to ensure customers' needs are met
- Manage changes to project scope through a defined change management process
- Assist in resolving customer issues/discrepancies
- Identify all operations aspects of the job including labour, equipment, consumables, and materials along with any sub-contract requirements
- Coordinate with Asset Management and Regional Operations on planning/scheduling, and determining materials & manpower demands for defined projects
- Work with Business Development and Estimating to transition the job from sales to operations utilizing the Healthy Start process
- Develop and implement project construction execution plan
- Accountable for completion of assigned jobs to the region and customer satisfaction
- Responsible for job cost management and profitability for assigned projects, including daily tracking and reporting for billable and non-billable activities. Monitors KPIs, as defined.
- Audit ongoing operations and identifies opportunities for field efficiencies and standardization of methods to improve margins
- Support the development and implementation of a project Quality Control plan
- Manage outsourced services within project constraints, including management of re-rental equipment
- Collaborate with site supervision while managing multiple projects and ensuring scope, job efficiency, and productivity
- Ensure work processes and procedures are consistently applied to the project
- Follow Brock's procurement process in support of vendor evaluations
- Deliver project within defined profitability metrics
- Collaborate with Regional Management and Project Controls to perform job tracking post mortem and lessons learned for continuous improvement
- Meet project deadlines
- Own the planning and implementation of a program/project by executing detailed project plans which include timelines, scheduling, logistics, purchasing, and training plans
- Conduct effective performance evaluations and mentors those with less experience
- Challenge others to develop as leaders while serving as a role model and mentor
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