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Spa Services Coordinator

1 month ago

Winnipeg, Manitoba, Canada Southside Nails & Beauty Bar] Full time

We are seeking a dynamic and organized Spa Services Coordinator to join our team at Southside Nails & Beauty Bar. The successful candidate will be responsible for providing exceptional guest experience, ensuring smooth day-to-day operations, and maintaining a clean and welcoming environment.

Key Responsibilities:
  • Manage guest bookings and appointments in a timely and efficient manner.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues promptly.
  • Maintain accurate records of guest interactions, including feedback and complaints.
  • Collaborate with the spa team to ensure seamless service delivery and high guest satisfaction.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong organizational and time management skills, with attention to detail.
  • Previous experience in a customer-facing role, preferably in the spa or beauty industry.