Customer Relationship Banker

2 weeks ago


Sault Ste Marie, Ontario, Canada Royal Bank of Canada Full time

Job Summary

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We are seeking a motivated and customer-focused individual to join our team as a Client Advisor. This part-time role offers the opportunity to work in a dynamic environment, building relationships with clients and delivering exceptional service experiences.

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About the Role

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This position involves working with clients in the branch, providing guidance on financial products and services, and identifying opportunities for digital enablement and partner introductions. You will be responsible for managing client relationships, resolving issues, and maintaining accurate records.

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Key Responsibilities

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- Engage with clients, deliver an outstanding service experience, and identify opportunities for advice and solutions
- Focus on education and demonstration, leveraging technology to drive client satisfaction
- Contribute to team results by listening to client needs and spotting opportunities for additional advice or solutions
- Manage risks by adhering to compliance routines, processes, and controls to protect client interests
- Cultivate and maintain relationships with partners to work collaboratively as one team

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Requirements

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To succeed in this role, you must have excellent communication skills, emotional intelligence, and a demonstrated passion for putting clients first. You should also be digitally literate across various devices, flexible, and eager to learn and grow within the company.

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What We Offer

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In addition to competitive compensation and comprehensive benefits, we offer a world-class training program, career development opportunities, and access to a variety of job roles across business and geographies.

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Estimated Salary: $45,000 - $60,000 per annum (based on location)



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