Patient Service Coordinator

3 weeks ago


Tecumseh, Ontario, Canada Watson Clinic Full time

Job Summary

At Watson Clinic, we are seeking a highly skilled Patient Service Specialist to join our team. The ideal candidate will possess excellent communication skills, be able to work independently, and have a basic knowledge of Windows-based computer applications.

Key Responsibilities

  • Verify patient demographics to avoid duplicate patients
  • Obtain and update emergency contact information
  • Provide questionnaires to patients and monitor lobby wait times
  • Obtain and verify current insurance information
  • Communicate with department MCR to verify referrals
  • Schedule and cancel appointments accurately
  • Proportionately handle incoming calls and reschedule bumped patients
  • Review exam screening forms and prepare patients for examination

Requirements

  • High school graduate or equivalent
  • Excellent communication skills
  • Ability to work independently with minimum supervision
  • Basic knowledge of Windows-based computer applications
  • Accurate keyboard skills

Preferred Qualifications

  • One-year billing experience within a medical or insurance environment
  • Basic medical terminology and understanding of medical terms


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