Membership Development Professional
4 days ago
Job Summary
We are seeking a skilled Membership Development Professional to join our team at Fitness World Canada. In this role, you will be responsible for ensuring a best-in-class fitness experience for members by demonstrating the value of our Signature offerings.
Key Responsibilities
- Achieve monthly sales goals through lead generation, membership sales, and referrals via community outreach, outbound phone calls, social media, and other channels.
- Grow our member base through effective sales strategies and relationship-building with existing members.
- Perform engaging tours of our club facilities, programs, and services to convert leads into new members.
- Create a positive member experience by handling various member management tasks, such as check-in, action check-ins, collecting past dues, updating payment information, cash reconciliations, bank deposits, and more.
- Facilitate and process payments for agreements, retail, and services using our Member Management System (Motionsoft) and Point of Sale.
- Address member concerns in a timely manner by following company policies, procedures, and documentation requirements, and immediately report incidents to the General Manager.
- Participate in daily walkthroughs to ensure the club is clean, well-maintained, and safe, including equipment, floors, walls, changerooms, washrooms, and health and safety signage.
- Foster strong relationships with other departments and functional areas, such as fitness class instructors and personal training staff.
About the Opportunity
This is an exciting opportunity to join a dynamic team and contribute to the growth and success of Fitness World Canada. As a Membership Development Professional, you will have the chance to develop your skills and knowledge in sales, customer service, and team collaboration.
What We Offer
- A competitive combination of base and commission pay that rewards your hard work and dedication.
- Group benefits, including dental, extended health, and travel insurance.
- Complimentary membership and discounted personal training for you and one other person.
- The opportunity to develop a career path and acquire highly transferable skills.
About Fitness World
Fitness World Canada was established in 2020 as a health, fitness, and wellness community for everyone. Our high-value, low-cost health communities make a difference for all fitness enthusiasts, regardless of their goals. With a legacy dating back to 1959, we continue to provide best-in-class health and fitness facilities and services.
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