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Food Service Supervisor

2 months ago

Fernie, Canada TIM HORTONS Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Ensure that customers receive exceptional service and high-quality food.
  • Inventory and Record Keeping
    • Maintain records of stock, repairs, sales, and wastage to ensure accurate inventory management.
    • Prepare and submit reports to management on a regular basis.
  • Team Management
    • Supervise and check delivery of food trolleys to ensure timely and efficient service.
    • Establish work schedules and ensure that staff are aware of their responsibilities and deadlines.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Work Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and meet tight deadlines.
    • Knowledge of food safety and sanitation procedures.
Working Conditions
  • Fast-paced environment with frequent deadlines.
  • Standing for extended periods.
Language
  • English is the primary language of communication in this role.