Client Relationship Manager
4 weeks ago
Job Description
What is the opportunity?
We are seeking a highly skilled and client-focused Client Relationship Manager to join our team in Humboldt. As an RBC ambassador, you will be responsible for maximizing each client interaction and providing exceptional customer service. Your expertise will contribute to creating meaningful and memorable client experiences, driving client satisfaction and loyalty.
Key Responsibilities
- Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
- Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
- Respond to client-initiated contact, assisting them with a full range of financial transactions
- Actively listen and engage clients in conversation to further understand their individual needs
- Proactively take ownership of resolving and preventing client banking problems
- Cultivate and maintain relationships with partners to make the most of business opportunities and referrals
Requirements
Must-have
- Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
- Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
- Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
- Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
- Must be able to work all business hours
What We Offer
We offer a comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits. You will also have the opportunity to continue your education and career advancement within the company. Our team is dynamic, collaborative, and progressive, and we are committed to creating an inclusive and equitable workplace for all employees.
Location
This position is located in Humboldt, Canada, and you will be required to work all business hours. We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience.
Why Join Us?
We are a leading financial institution that is committed to delivering trusted advice and helping our clients thrive and communities prosper. We value diversity and inclusion and strive to create an equitable workplace for all employees. If you are passionate about delivering exceptional customer service and building strong relationships, we encourage you to apply for this exciting opportunity.
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