Global Technology Operations Director

2 days ago

Greater Toronto Area, Canada AutoTrader Full time

We are a leading international tech company, AutoTrader, with operations across Europe and Canada, seeking a dynamic and strategic Global Technology Operations Director to support our Chief Technology Officer (CTO). This pivotal role is designed for an individual who excels in strategic planning, communication, and program management, driving the effectiveness of our global technology organization.

The successful candidate will embody a mindset akin to a special operations team, diving into complex topics and providing comprehensive support to ensure the success of our strategic technology initiatives.

Key Responsibilities:
  • Strategic Planning and Execution:
    • Collaborate with the CTO and technology leadership to formulate and communicate strategic directions for the technology function.
    • Assist in setting priorities, aligning initiatives with overall business objectives, and monitoring execution.
    • Facilitate strategic planning sessions and workshops.
  • Strategic Communication and Stakeholder Management:
    • Develop and produce high-quality communication materials (presentations, emails, reports) for internal stakeholders, technology teams, and external parties, including the supervisory board.
    • Craft clear and compelling messages that articulate the technology vision, strategy, and progress to diverse audiences.
  • Program and Project Management:
    • Ensure global technology programs are delivered on time, effectively communicated, and in alignment with technology leadership expectations.
    • Monitor program progress, identify risks, and implement mitigation strategies.
    • Lead or support strategic projects as assigned by the CTO, ensuring they are delivered on time, within scope, and meet quality standards.
  • Analytical Support:
    • Provide in-depth analysis of technology function metrics, including employee engagement scores, productivity measures, and operational efficiency indicators.
    • Generate comprehensive reports that highlight trends, successes, and areas for improvement within the technology organization.
  • Budget, Capacity and Resource Planning:
    • Oversee technology functional capacity and budget planning.
    • Work closely with HR and finance teams to align staffing and resources with strategic needs and budget constraints.
    • Analyze workforce data to forecast future staffing requirements.
  • Operational Efficiency and Change Management:
    • Identify opportunities to improve processes within the technology organization to enhance efficiency and effectiveness.
    • Drive and support change management initiatives, ensuring successful adoption of new technologies and processes.
    • Implement best practices and ensure compliance with organizational policies.

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