Enterprise Training Solutions Manager

2 weeks ago

Vancouver, British Columbia, Canada QuadReal Property Group Full time

About QuadReal Property Group

As a global real estate investment, operating, and development company, QuadReal Property Group is headquartered in Vancouver, British Columbia. Its assets under management total $77.6 billion, making it a significant player in the industry.

Our company seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities we serve.

Our team is responsible for identifying training needs and initiating development plans for teams and individuals. This role is responsible for managing, designing, developing, coordinating, and conducting training initiatives and programs.

To be successful in this role, the Manager, Enterprise Training Solutions will have experience with various training methods, including on-the-job coaching, mentorship programs, e-learning, and different types of programs including technical training, management training, and soft-skills development.

This role can be based out of our Vancouver, Calgary, or Toronto office location.

Responsibilities

  • Create annual training plans for functional teams to meet corporate, regional, and property objectives.
  • Coordinate all training initiatives and special projects as assigned. This entails speaking with various levels of management to ensure training success, as well as developing training programs using both external and in-house resources.
  • Provide Yardi and role-based training to various regions.
  • Assess training needs within field operations while conducting training sessions and communicate identified training needs to the respective department managers.
  • Support and assist managers and employees in solving specific training challenges, either through a one-on-one interaction or in group sessions.
  • Maintain and coordinate a training calendar for all learning modules.
  • Coordinate the logistics for training activities, including venues and equipment.
  • Participate in the development of strategies related to projects assigned, including but not limited to, facilitating change management initiatives, and coordinating deployment strategies.
  • Maintain and update training material, including the processes, procedures, and policies within QuadReal's operations manual.
  • Act as an ambassador of QuadReal's mission, vision, and values.
  • Partner with the Human Resources Department team on key coaching initiatives and company programs.

Experience, Qualifications & Skills

  • 5+ years of progressive experience, preferably with experience in training/teaching adults within a customer-centric environment.
  • 2+ years of experience leading a team.
  • Bachelor's degree or College diploma with a specialty in education, or related field.
  • Excellent communication skills with a professional approach and ability to foster business relationships.
  • Proven ability to complete a full training cycle (assessment, plan, develop, coordinate, monitor, and evaluate).
  • Ability to adapt, work with interruptions, and manage multiple and changing priorities effectively.
  • Mature judgment, strong principles, and the ability to exercise tact, discretion, and diplomacy.
  • Experience with an e-learning platform.
  • Knowledge of learning management systems and web delivery tools.
  • MS Office proficiency.
  • Advanced organizational skills with the ability to handle multiple projects.
  • A passion for assisting others.

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