Client Service Representative

2 weeks ago


Sudbury, Ontario, Canada Pro Nails Full time

Job Summary: We are seeking a highly organized Client Service Representative to join our team at Pro Nails. The ideal candidate will provide exceptional customer service, manage front desk operations, and maintain a clean and welcoming environment for our clients.

Key Responsibilities:

  • Customer Service: Greet clients, respond to inquiries, and resolve issues in a professional and courteous manner.
  • Front Desk Management: Manage the front desk, including answering phone calls, responding to emails, and maintaining accurate records.
  • Client Relations: Develop and maintain positive relationships with clients, providing personalized support and services as needed.
  • Administrative Tasks: Perform various administrative tasks, including data entry, filing, and maintaining a clean and organized workspace.

Requirements:
  • Communication Skills: Excellent written and verbal communication skills, with the ability to interact with clients, staff, and management in a professional manner.
  • Organizational Skills: Highly organized and able to prioritize tasks, manage multiple projects, and meet deadlines.
  • Teamwork: Ability to work collaboratively with the team to achieve shared goals and objectives.


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