Full Stack Technology Engineer

2 weeks ago


Calgary, Alberta, Canada Neo Financial Full time

Transforming Financial Services

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At Neo Financial, we're on a mission to revolutionize the financial industry. We're looking for a skilled System Administrator to join our Corporate Technology team in Calgary, AB.

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About Us

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We're a rapidly expanding tech startup with a passion for innovation and customer satisfaction. Our teams are dedicated to building a better financial future for Canadians.

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The Role

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This is a challenging role that requires planning and implementing technical solutions and collaborating with teams throughout the organization. You'll have the opportunity to work alongside some of Canada's most successful developers and tech minds.

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Key Responsibilities:

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  • Serve as a system administrator for SaaS applications across all departments.">
  • Understand and prioritize stakeholder needs and translate their requests into application functionality.">
  • Design workflows for how tools should be used and document system setup and use.">
  • Create integrations between systems.">
  • Perform troubleshooting as required.">
  • Lead problem-solving efforts that often involve a cross-departmental effort.">
  • Prepare reports to help teams make decisions, manage performance, and observe trends.">
  • Stay current with developments in systems administration technology and recommend ways for Neo Financial to improve its usage of these tools.">
  • Support the End User Support team by resolving escalated issues and providing training.">
  • Optimize existing SaaS configurations to meet changing requirements.">
  • Conduct comparisons and evaluations for new software products.">
  • Identify and implement cost savings opportunities.">
  • Setup processes and metrics that improve efficiency with Neo's operational teams.">
  • Investigate complaints from stakeholders and respond to complex stakeholder inquiries.">
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What We Offer

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We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. As a member of our team, you'll enjoy:

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  • A competitive salary of $85,000 - $110,000 per year.">
  • Meaningful equity in the company through stock options.">
  • Rapid career progression and constant learning opportunities.">
  • A dynamic and supportive work environment.">
  • A comprehensive benefits package.">
  • Ongoing training and professional development opportunities.">
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Requirements

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To succeed in this role, you'll need:

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  • Proven SaaS systems administration and setup experience for at least 3 years.">
  • Experience administering Google Workspace (G-suite), Jira, Amazon Connect (IVR), Zendesk, Kandji, Okta, HRIS, Netskope, and Ada would be an asset.">
  • Familiarity with APIs used to connect systems; comfortable reading and understanding API documentation.">
  • Ability to learn stakeholder needs and find the tools to solve and even automate problems.">
  • A strong sense of urgency and commitment to the business.">
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Working at Neo

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Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We're making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems.

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Why Choose Neo?

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We're a company that values teamwork, ownership, and professional integrity. We trust, respect, and show up for each other. If you're a resourceful, relentless, and results-driven individual who wants to win, then we'd love to hear from you

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Contact Us

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For more information, please visit our website or submit your application through our online portal.


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