Case Manager

2 months ago

Toronto, Ontario, Canada CB Canada Full time
Job Title: Caseworker

Are you looking to make a meaningful impact in the lives of patients? At AmerisourceBergen, we are dedicated to creating healthier futures through innovative and collaborative practices. As a Caseworker, you will be part of a team that is passionate about delivering exceptional patient care and support.

Key Responsibilities:
  • Manage assigned projects and cases with precision and attention to detail.
  • Adhere to company processes and protocols to ensure seamless operations.
  • Provide telephone support to patients, healthcare professionals, and funding bodies, focusing on:
    • Funding and access issues, including private, public, and special access programs.
    • Compliance programs.
  • Administer and adhere to case-management protocols, including:
    • Clinical monitoring.
    • Data collection.
    • On-going patient follow-up.
    • Compliance.
    • Therapy disruption/discontinuation monitoring.
    • Adverse event reporting.
    • Liaison with primary healthcare providers.
  • Implement pharmaceutical and biotechnology-related market research initiatives with physicians, patients, pharmacists, or other allied health professionals.
  • Document each activity in program-specific databases.
  • Participate in ongoing refresher training and specialized training courses for specific products or programs as deemed appropriate by the manager.
  • Provide feedback on current protocols, databases, processes, and inter-departmental relationships.
  • Communicate clearly with the manager, pod, and program-trained colleagues regarding case management during foreseen absences.
  • Contribute to the training process of new caseworkers, including shadowing and call monitoring.
  • Report all Adverse Events to assigned units/departments.
  • Perform other duties and tasks as required by the manager.
Requirements:
  • Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences, or similar vocations, typically obtained through completion of a two-year associate's degree program or equivalent combination of experience and education.
  • A minimum of one (1) year experience in customer service.
  • Ability to multitask.
  • Attention to detail.
  • Strong problem-solving skills.
  • Experience in the medical and pharmaceutical field is an asset.
  • Working knowledge of Word, Excel, and Outlook.
Skills and Abilities:
  • Advanced knowledge of pharmaceutical distribution industry.
  • Working knowledge of automated warehouse operating system.
  • Strong business and financial acumen.
  • Strong analytical and mathematical skills.
  • Ability to communicate effectively both orally and in writing.
  • Effective interpersonal and leadership skills.
  • Effective organizational skills; attention to detail.
  • Ability to consistently meet deadlines.
  • Excellent problem-solving skills; ability to resolve issues effectively and efficiently.
  • Excellent presentation skills.
  • Knowledge of Microsoft Word, Excel, PowerPoint, and other Office Programs.
AmerisourceBergen Offers:

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse, and designed to meet the various needs across our associate population.

Schedule:

Full-time

Affiliated Companies:

Innomar Strategies

Equal Employment Opportunity:

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law.

COVID-19 Vaccine Policy:

As of October 18, 2021, AmerisourceBergen requires all Canadian team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief, you will be required to follow AmerisourceBergen's policy and process to apply for an exemption/accommodation.

Accessibility Policy:

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment, and hiring processes and during employment.

  • Case Manager

    4 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Job Title: Case ManagerCB Canada is seeking a highly skilled Case Manager to join our team. As a Case Manager, you will be responsible for providing proactive case management, responding to case-specific inquiries, and escalating new business department inquiries.Key Responsibilities:Manage assigned cases or new business applications by ensuring all...

  • Case Manager

    4 weeks ago

    Toronto, Ontario, Canada WoodGreen Full time

    Job SummaryWoodGreen is seeking a skilled Case Manager to join our Supportive Housing Program. As a Case Manager, you will provide comprehensive case management services to individuals in the program, including assessment, personal goal setting, and referrals to community resources. You will work closely with staff and clients to develop and implement...

  • Case Manager

    4 weeks ago

    Toronto, Ontario, Canada Adecco Canada Full time

    Adecco Canada is seeking a dedicated and experienced Case Manager to join our dynamic team in Toronto.This role focuses on providing comprehensive, client-driven services to older adults dealing with complex mental health and geriatric issues.Key Responsibilities:Initiate services for senior clients at the point of intake, ensuring proper assessment and...

  • Case Management Director

    6 days ago

    Toronto, Ontario, Canada Kindred Hospital Ontario Full time

    Lead Case ManagerAbout the RoleWe are seeking a highly skilled and experienced Lead Case Manager to join our team at Kindred Hospital Ontario. As a key member of our case management team, you will be responsible for providing leadership and operational oversight of our Case Management and Utilization Management activities.Key Responsibilities:Provides...

  • Case Management Leader

    2 days ago

    Toronto, Ontario, Canada Kindred Hospital Ontario Full time

    Job Summary:We are seeking a skilled Case Management Leader to provide leadership for the case management team at Kindred Hospital Ontario. This individual will assist with daily operational oversight of Case Management and Utilization Management activities, ensuring effective care coordination and efficient resource utilization.Care Coordination:Serves as a...

  • Case Manager

    4 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Job Title: CaseworkerAre you passionate about making a positive impact in the lives of patients? At AmerisourceBergen, we're committed to creating healthier futures, and we're looking for a skilled Caseworker to join our team.Key Responsibilities:Manage assigned projects and cases with precision and attention to detail.Provide exceptional telephone support...

  • Nurse Case Manager

    1 month ago

    Toronto, Ontario, Canada CB Canada Full time

    Job Title: Nurse Case ManagerWe are seeking a skilled and compassionate Nurse Case Manager to join our team at AmerisourceBergen. As a Nurse Case Manager, you will play a critical role in providing medical support to patients and healthcare providers, ensuring seamless care coordination and optimal patient outcomes.Key Responsibilities:Provide education on...

  • Disability Case Manager

    4 weeks ago

    Toronto, Ontario, Canada Canada Life Full time

    Job Title: Disability Case ManagerJob Summary:We are seeking a highly skilled Disability Case Manager to join our team at Canada Life. As a Disability Case Manager, you will be responsible for proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during...

  • Director, Case Manager

    4 weeks ago

    Old Toronto, Ontario, Canada FTI Consulting, Inc Full time

    Director, Case ManagerFTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. We are seeking a highly skilled Director, Case Manager to join our Technology practice.The Director, Case Manager will be responsible for managing multiple aspects of specific client matters, including...

  • Director, Case Manager

    4 weeks ago

    Toronto, Ontario, Canada FTI Consulting, Inc Full time

    Director, Case ManagerJoin FTI Consulting, a global business advisory firm, as a Director, Case Manager in our Technology practice. As a key member of our team, you will be responsible for managing multiple aspects of specific client matters, utilizing modern review platforms for native document review and case management.Key Responsibilities:Manage project...

  • Family Law Case Manager

    4 weeks ago

    Toronto, Ontario, Canada Law Office of Shelly Jean John Full time

    Job Title: Family Law Case ManagerWe are seeking a highly organized and detail-oriented Family Law Case Manager to join our team at the Law Office of Shelly Jean John. As a Family Law Case Manager, you will be responsible for managing multiple cases simultaneously, ensuring timely completion of tasks, and providing exceptional client service.Key...

  • Case Manager

    3 weeks ago

    Toronto, Ontario, Ontario, Canada Baxter Structures Full time

    We are seeking a professional Case Manager who is passionate about working hard to find the right solutions for your clients. An individual who is motivated, hard-working, and a quick learner to develop an understanding of the structured settlement industry. Toronto based positionStarting as remote, possible change to Hybrid position (2-3 days in office per...

  • Field Case Manager

    1 month ago

    Toronto, Ontario, Canada CB Canada Full time

    Job Title: Field Case ManagerWe are seeking a highly skilled and experienced Field Case Manager to join our team at CB Canada. As a Field Case Manager, you will play a critical role in providing exceptional patient care and support to our clients.Key Responsibilities:Customize program elements to meet the needs of assigned prescribing physiciansReview...

  • Healthcare Case Manager

    2 days ago

    Toronto, Ontario, Canada Innomar Strategies Full time

    We are seeking a skilled Healthcare Case Manager to join our team at Innomar Strategies in Ottawa. As a key member of our staff, you will play a vital role in providing exceptional patient care and support.About the Role:This is a full-time position that requires strong communication and interpersonal skills. The successful candidate will be responsible for...

  • Field Case Manager

    2 months ago

    Toronto, Ontario, Canada CB Canada Full time

    Job Title: Field Case ManagerWe are seeking a highly skilled and experienced Field Case Manager to join our team at CB Canada. As a Field Case Manager, you will play a critical role in ensuring that patients have access to the therapies they need, while also providing exceptional customer service to our clients.Key Responsibilities:Customize program elements...

  • Director, Case Manager

    4 weeks ago

    Old Toronto, Ontario, Canada FTI Consulting, Inc Full time

    Join Our Team as a Director, Case ManagerAt FTI Consulting, we're seeking a highly skilled Director, Case Manager to join our team. As a key member of our Technology practice, you'll be responsible for managing multiple aspects of specific client matters.About the RoleThis Director position is within our Technology practice, where we utilize modern review...

  • Family Law Case Manager

    4 weeks ago

    Toronto, Ontario, Canada Law Office of Shelly Jean John Full time

    About the RoleWe are seeking a highly organized and detail-oriented Family Law Case Manager to join our team at the Law Office of Shelly Jean John.This is a full-time position that requires excellent communication and interpersonal skills, as well as the ability to manage multiple tasks and priorities in a fast-paced environment.ResponsibilitiesProvide...

  • Director, Case Manager

    4 weeks ago

    Toronto, Ontario, Canada FTI Consulting, Inc Full time

    Director, Case Manager | TechnologyAt FTI Consulting, we're seeking a highly skilled Director, Case Manager to join our Technology practice. As a key member of our team, you'll be responsible for managing multiple aspects of specific client matters, utilizing modern review platforms for native document review and case management.About the RoleThis Director...

  • Family Law Case Manager

    2 months ago

    Toronto, Ontario, Canada Law Office of Shelly Jean John Full time

    About the RoleWe are seeking a highly organized and detail-oriented Family Law Case Manager to join our team at the Law Office of Shelly Jean John. As a key member of our team, you will be responsible for ensuring the smooth progression of cases, providing exceptional client service, and maintaining accurate records.Key ResponsibilitiesManage multiple cases...

  • Lead Case Manager

    3 weeks ago

    Toronto, Ontario, Canada Kindred Hospital Ontario Full time

    Job SummaryWe are seeking a skilled Clinical Operations Manager to join our team at Kindred Hospital Ontario. As a key member of our healthcare team, you will be responsible for providing leadership and direction for the case management team, ensuring the effective coordination and facilitation of patient care throughout the care continuum.Key...