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Hospitality Manager

4 weeks ago

Bolton, Canada CANADA INC Full time

Job Summary

  • Job Title: Hospitality Manager
  • Company: CANADA INC

Key Responsibilities:

  • Determine the type of services to be offered and implement operational procedures to ensure a smooth and efficient guest experience
  • Conduct regular performance reviews to assess employee performance and provide constructive feedback
  • Cost products and services to maintain profitability and competitiveness
  • Enforce provincial/territorial liquor legislation and regulations to ensure compliance
  • Organize and maintain inventory to minimize waste and optimize storage
  • Ensure health and safety regulations are followed to prevent accidents and maintain a safe work environment
  • Negotiate arrangements with suppliers for food and other supplies to secure the best deals
  • Negotiate with clients for catering or use of facilities to increase revenue
  • Address customers' complaints or concerns in a timely and professional manner
  • Provide exceptional customer service to build a loyal customer base
  • Manage events to create memorable experiences for guests
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness