Food Service Team Lead

3 weeks ago


Grande Prairie, Canada A&W North Full time

Job Title: Food Service Supervisor

Job Summary:

We are seeking a highly skilled Food Service Supervisor to join our team at A&W North. As a Food Service Supervisor, you will be responsible for leading a team of food service staff, ensuring exceptional customer service, and maintaining a clean and safe working environment.

Key Responsibilities:

  • Team Leadership: Supervise and coordinate the activities of food service staff, providing guidance and training to ensure excellent customer service and food quality.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, ensuring a positive dining experience.
  • Inventory Management: Maintain accurate records of stock, supplies, and wastage, ensuring efficient inventory management.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining a clean and safe working environment.

Requirements:

  • Education: Secondary (high) school graduation certificate.
  • Experience: 5 years or more in a food service environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and physical stamina to stand for extended periods.

Benefits:

  • Health Benefits: Dental plan and health care plan.
  • Financial Benefits: Pension plan.
  • Other Benefits: Free parking available and learning/training paid by employer.

Work Environment:

  • Work Setting: Food service establishment, fast food outlet or concession, and restaurant.
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, tight deadlines, and physically demanding.

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