Operational Change Management Specialist

2 days ago


Mississauga, Ontario, Canada Accounting Advantage Full time
Job Description

As a key member of the Accounting Advantage team, we are seeking an experienced Operational Change Management Specialist to lead our D365 FO implementation. The successful candidate will play a critical role in ensuring a seamless transition for our stakeholders by developing and executing effective change management strategies.

This role is responsible for managing organizational change, communications, and training efforts to ensure that all stakeholders are adequately prepared for the transition. The Operational Change Management Specialist will work closely with leadership and functional teams to align the entire organization and ensure successful implementation of D365 FO.

Key Responsibilities
  • Change Management Strategy: Develop a tailored change management plan addressing risks, impacts, and stakeholder readiness for the D365 FO implementation.
  • Communication Management: Create and implement communication plans to inform and engage stakeholders at all levels, including messaging and materials for various audiences.
  • Training Coordination: Assess training needs and develop a comprehensive training program for end users, overseeing the creation of training materials and delivery of sessions.
  • Stakeholder Engagement: Serve as the primary liaison for change-related queries and concerns, fostering collaboration and buy-in from key stakeholders.
Requirements

To be successful in this role, you will require:

  • A Bachelor's degree in Business Administration, Organizational Development, Communications, or a related field.
  • At least 5 years of experience in change management, particularly for ERP transformation projects.
  • Strong knowledge of change management methodologies (e.g., ADKAR, Prosci).
  • Proven expertise in managing communications and training programs for large-scale initiatives.
  • Excellent interpersonal and communication skills, with the ability to influence and engage diverse audiences.
  • Experience of managing change with Microsoft Dynamics 365 FO or similar ERP systems is essential.

The salary for this position is approximately $85,000 - $110,000 per year, depending on experience. If you are a motivated and results-driven individual with a passion for change management, please submit your application.



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