Business Operations Manager for Contact Center Technology

7 days ago

Vancouver, British Columbia, Canada Randstad Full time

Are you an experienced professional seeking a new challenge in project management? Our high-profile client, Randstad, is currently looking to hire a skilled Project Manager with experience in contact center technology for a 6-month contract position. This opportunity presents a strong possibility of extension, making it an excellent fit for candidates eager to take their career to the next level.

Overview:

Randstad is a renowned recruitment agency specializing in connecting top talent with leading organizations. Our mission is to deliver exceptional staffing solutions that drive business success.

Job Description:

We are seeking a seasoned Project Manager to join our team and lead projects related to contact center technology. The ideal candidate will have prior experience in this field and be well-versed in project management methodologies. The successful applicant will be responsible for ensuring projects are completed on time, within budget, and to the highest quality standards.

Key Responsibilities:

  • Lead and manage projects from initiation to closure
  • Develop and implement project plans, timelines, and budgets
  • Coordinate with cross-functional teams to ensure seamless project execution
  • Maintain open communication channels with stakeholders to address concerns and provide updates
  • Ensure compliance with organizational policies and procedures

Requirements and Qualifications:

To be considered for this role, candidates must possess the following qualifications:

  • Proven experience as a Project Manager in contact center technology
  • Strong understanding of project management principles, including Agile and Scrum methodologies
  • Excellent leadership and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong analytical and problem-solving skills

Benefits:

The successful candidate can expect a competitive salary range between $80,000 and $110,000 per annum, depending on experience. Additionally, our company offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a generous paid time-off policy.

What We Offer:

As a valued member of our team, you can expect:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A commitment to diversity, equity, and inclusion

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