Strategic Enterprise Vendor Management Specialist

3 days ago

Sault Ste Marie, Ontario, Canada Ontario Lottery and Gaming (OLG) Full time

About OLG

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Ontario Lottery and Gaming (OLG) is a multi-billion-dollar organization with a wide array of business lines including lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming.

We are a socially responsible company that gives back all our profits to the province and people of Ontario.

The Role

We are seeking a Strategic Enterprise Vendor Management Specialist to join our team. As a key member of our procurement department, you will be responsible for supporting the development, implementation, and maintenance of the Third Party Management Strategy and associated frameworks, processes, and policies.

Your primary focus will be on building and sustaining relationships with Third Party Management stakeholders, including Risk, Audit, Vendor Owners, and Managers across all divisions and external partners.

You will collaborate with Third Party Management stakeholders to ensure alignment with all relevant corporate policies and compliance with industry and regulatory standards, legislations, and government directives.

In this role, you will also be responsible for collaborating with Risk Management in the monitoring and reporting of Third Party risk compliance; identifying high Tier/Risk Third Parties to initiate risk review/assessment activity and the establishment of Business Continuity Plans (where required).

Key Responsibilities

  • Build and sustain relationships with Third Party Management stakeholders to ensure consistent Third Party Management practices and value for money to help deliver on organizational priorities.
  • Collaborate with Third Party Management stakeholders to ensure alignment with all relevant corporate policies and compliance with industry and regulatory standards, legislations, and government directives.
  • Collaborate with Risk Management in the monitoring and reporting of Third Party risk compliance; identify high Tier/Risk Third Parties to initiate risk review/assessment activity and the establishment of Business Continuity Plans (where required).
  • Support the development and implementation of the Third Party Management Governance Model with respect to the effective and centralized monitoring, management, and control of all Third Party governance artifacts.
  • Ensure timely and quality Third Party oversight activities which includes tracking and processing of Tiering, governance meetings, performance scorecards, auditable evidence, KPI/trend data, etc.
  • Coordinate and facilitate Third Party Management workshops with Lines of Business and Shared Service stakeholders for the purpose of Vendor Tiering, Application of Governance Controls, Third Party Management framework orientation/education, Performance Scorecards, Vendor Manager Roles and Responsibilities, etc.
  • Conduct holistic and Lean reviews to optimize Third Party Management tools and processes across OLG's divisions and identify opportunities/recommendations to improve.
  • Support the Enterprise Procurement RFx processes from requirements gathering, Third Party selection, and defining performance criteria ensuring alignment with the overall Third Party Management strategy.
  • Collaborate with line of business Third Party Managers and vendor onboarding groups and processes and/or provide access to Third Party Management templates for input on the development of metrics and service level agreements (SLAs) for key Third Party deliverables and activities to achieve desired results and to align contracts with Governance framework guidelines.
  • Continuously examine relevant Third Party Management metrics and key performance indicators to ensure business insight value and develop/evolve dashboards and SLT reporting as required.
  • Identify opportunities to further standardize, automate, optimize, and centralize Third Party governance processes and analytics based on research and best practice.
  • Act as the central point of contact within the Enterprise Procurement department responsible for the coordination of all Third Party Governance matters.

About You

To succeed in this role, you will have a post-secondary degree in Supply Chain, Technology, or Business, or an equivalent combination of education, training, and experience.

Sound knowledge of all OLG Operations in relation to Third Party Management and contractual requirements and/or government procurement would be an asset.

Knowledge of Procurement Law and/or Procurement practices are an asset.

Knowledge of process design and continuous improvement methodologies such as Lean Six Sigma (DMAIC/DMADV) and quality management principles would be an asset.

Knowledge of alternative sourcing methods would be beneficial (contract staff, outsourced project delivery, cloud services, Technology outsourcing, SaaS, IaaS, PaaS, and business process outsourcing).

Knowledge of Power BI, Power Apps, Microsoft Forms, and/or SharePoint would be considered an asset.

What We Offer

  • A salary range of $78,000 - $117,000 CAD per year.
  • A flexible work environment to help balance both work and life.
  • You Matter: family-friendly work practices and hybrid work.
  • Freedom to Innovate: supports new and better ways to be successful.
  • Be your Authentic Self: an environment that values diversity as a source of strength.
  • Learning Galore: 24-7 access to robust online learning programs.
  • A Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of Ontario.
  • A Variable Pay Program: performance-based incentives to share in our success (Permanent OLG Employees Only).

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