Food Service Supervisor

1 week ago

Cache Creek, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Ensure that customers receive exceptional service and high-quality food.
  • Operations and Administration
    • Prepare budget and cost estimates for food and supplies.
    • Maintain records of stock, repairs, sales, and wastage.
    • Prepare and submit reports to management.
Requirements
  • Education
    • No degree, certificate, or diploma is required for this position.
  • Work Experience
    • 1 year to less than 2 years of experience in a food service environment.
  • Work Setting
    • Staff accommodation is available.
    • Food service establishment, coffee shop, fast food outlet or concession, and restaurant.
  • Physical Demands
    • Fast-paced environment.
    • Work under pressure.
    • Tight deadlines.
    • Combination of sitting, standing, walking.
    • Standing for extended periods.
    • Bending, crouching, kneeling.
    • Walking.
    • Physically demanding.
  • Personal Suitability
    • Client focus.
    • Efficient interpersonal skills.
    • Excellent oral communication.
    • Flexibility.
    • Team player.
Working Conditions

This is a permanent position with a 30 to 40 hour work week.

The language of work is English.

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