Director of Retail Talent and Training

1 month ago


Old Toronto, Ontario, Canada Sephora USA, Inc Full time
About the Role

We are seeking a highly skilled and experienced Director of Retail Talent and Training to join our team at Sephora Canada. As a key member of our retail operations team, you will be responsible for building and implementing talent strategies that drive employee performance and engagement in our stores.

Key Responsibilities
  • Mentor and develop a team of managers to embody Sephora's values and support business objectives
  • Design, develop, and deliver training programs that build skills, knowledge, and behaviors of store employees and leadership
  • Evaluate the efficiency of learning solutions, measure return on investment, and communicate results to cross-functional teams and leaders
  • Develop and implement talent strategies for retail, creating and reporting on the status of talent and identifying process improvements
  • Collaborate with cross-functional teams to ensure business objectives, accuracy, and language considerations are met
  • Partner with Sephora US to understand their strategy, trends, and innovations in education
  • Build and improve learning tools through needs analysis, focusing on design, development, implementation, and evaluation strategy
  • Lead curriculum management of the Rise with Sephora Leadership Development courses
  • Manage annual budget planning with cross-functional teams and be responsible for budget management to achieve department objectives
Requirements
  • 10+ years of instructional design experience with the ability to use and explain instructional design process and adult learning principles
  • 5+ years of project management experience; prioritization and planning skills to achieve goals and business objectives
  • Excellent communication and interpersonal skills, with the ability to build relationships across cross-functional teams
  • Sound judgment and excellent decision-making abilities, integrating information from multiple sources
  • Ability to travel up to 20% of the time
About Sephora Canada

Sephora Canada is a unique and dynamic company that is passionate about finding and sharing beauty in the world. We are committed to creating an inclusive and diverse work environment where every person can belong, grow, and build a beautiful career. We offer a range of benefits, including access to our global community of luxury brands, opportunities for career growth and development, and a comprehensive employee assistance program. If you are passionate about retail operations and talent development, we encourage you to apply for this exciting opportunity.



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