Customer Experience Representative
4 weeks ago
At Rogers, we're on a mission to deliver exceptional customer experiences. As a Sales Associate, you'll play a vital role in helping us achieve this goal.
About the Role:
As a Sales Associate, you'll be responsible for providing best-in-class service and value-added solutions to our customers. You'll promote Rogers & Fido brands, including Rogers Mastercard, and engage with customers to grow your base through personalized communication and outreach. You'll also participate in community events and outreach efforts to support local small businesses.
What You'll Enjoy:
* Competitive compensation plus commissions
* One of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada
* Mental Health and Support benefits - 100% coverage
* Employee and Family Assistance Program benefits
* Employee discounts that can offer up to 50% off our Rogers & Fido products and services
* A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
* A flexible schedule, including evenings & weekends (Min 20 hours/week)
* Career growth and development opportunities
What We're Looking For:
* You're great with people and passionate about delivering an exceptional customer experience
* You love being part of a team and are a great collaborator
* You're excited and inspired by technology
* You meet the minimum age of majority in your province
* English is an asset
Next Steps:
Candidates will be required to complete an online assessment as a next step. If you're selected to move forward in the process, our recruitment team will reach out to discuss the position further.
Important Note:
To protect our people, brand, and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.
Why Rogers?
We believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring this opportunity.
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