Customer Service Representative

2 days ago


Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time
About The Toronto-Dominion Bank

The Toronto-Dominion Bank (TD) is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.

Salary Range

$55,000 - $65,000 per year, depending on experience and location.

Job Description

We are seeking a highly motivated Customer Service Representative to join our team at TD. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through service and advice, ensuring that every customer interaction is positive and memorable.

Key Responsibilities:
  • Provide timely and accurate completion of business processes and procedures
  • Support the achievement of business objectives by supporting advice goals
  • Escalate non-standard or high-risk transactions / activities as necessary
  • Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment
Requirements:
  • High School diploma and/or 1+ years of relevant experience
  • Post-Secondary or Undergraduate degree (in related field) preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits

As a Customer Service Representative at TD, you will enjoy a comprehensive total rewards package that includes:

  • A competitive salary range of $55,000 - $65,000 per year
  • Variable compensation opportunities
  • Health and well-being benefits, including medical, dental and vision coverage
  • Savings and retirement programs
  • Paid time off and banking benefits
  • Career development and training opportunities
  • Reward and recognition programs
Colleague Development

We believe in investing in our colleagues' growth and development. As a Customer Service Representative, you will have access to regular career, development, and performance conversations with your manager, as well as online learning platforms and mentoring programs to help you succeed in your role.

lang_code: en



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