Retail Shift Manager

3 weeks ago


Vancouver, British Columbia, Canada Canna Cabana Full time

Canna Cabana is seeking a Part-Time Shift Leader to supervise and facilitate daily store operations. Key responsibilities include:

  • Providing assistance to store management in overseeing daily operations
  • Overseeing store responsibilities in the absence of management
  • Assisting in personnel management and resolving customer service issues
  • Providing direction and guidance to store associates
  • Ensuring store conditions meet established standards
  • Assisting in staffing level management
  • Leading sales and customer service efforts in the absence of management
  • Greeting and assisting customers in a professional manner
  • Ensuring adherence to company policies and relevant legislation
  • Handling customer complaints and escalating as necessary
  • Ensuring health, safety, and security regulations are met
  • Achieving sales targets and store KPIs
  • Overseeing inventory management and ensuring accountability

Requirements:

  • Valid Selling It Right certification
  • Clean Criminal Background Check
  • High school completion and college or vocational training
  • Demonstrated sales and service orientation
  • Minimum 2 years retail experience, preferably in cannabis
  • Excellent time management and prioritizing skills
  • Ability to train and motivate staff
  • Basic office administration skills
  • Proficiency in Microsoft Office
  • Effective teamwork and communication skills
  • Strong customer service and troubleshooting skills
  • Well-defined sense of diplomacy
  • Availability for shift work, including nights, holidays, and weekends

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