Client Service Representative

4 weeks ago


Orangeville, Ontario, Canada Royal Bank of Canada Full time

Job Overview

We are seeking a highly motivated and client-focused individual to join our team as a Client Advisor. In this role, you will be responsible for delivering exceptional client service and building strong relationships with our clients.

Key Responsibilities

  • Proactively engage with clients to understand their needs and provide personalized solutions.
  • Work closely with clients to identify opportunities for advice, solutions, and digital enablement.
  • Contribute to team results by listening and spotting opportunities to offer additional advice or introduce clients to RBC partners.
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests.

Requirements

  • Goal-oriented individual with a demonstrated passion for putting clients first.
  • Excellent communication skills and emotional intelligence.
  • Digital literacy across a broad range of devices.
  • Personal flexibility to work flexible hours.
  • Eagerness to learn and determination to succeed.

Preferred Qualifications

  • Track record in building rapport and maintaining client relationships within the financial, service, or retail industry.


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