Client Service Representative
4 weeks ago
Job Overview
We are seeking a highly motivated and client-focused individual to join our team as a Client Advisor. In this role, you will be responsible for delivering exceptional client service and building strong relationships with our clients.
Key Responsibilities
- Proactively engage with clients to understand their needs and provide personalized solutions.
- Work closely with clients to identify opportunities for advice, solutions, and digital enablement.
- Contribute to team results by listening and spotting opportunities to offer additional advice or introduce clients to RBC partners.
- Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests.
Requirements
- Goal-oriented individual with a demonstrated passion for putting clients first.
- Excellent communication skills and emotional intelligence.
- Digital literacy across a broad range of devices.
- Personal flexibility to work flexible hours.
- Eagerness to learn and determination to succeed.
Preferred Qualifications
- Track record in building rapport and maintaining client relationships within the financial, service, or retail industry.
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