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Client Service Supervisor

1 month ago


Orangeville, Ontario, Canada Closing the Gap Healthcare Full time
Job Summary:

Closing the Gap Healthcare is seeking a highly skilled and experienced Field Client Service Supervisor to lead a team of Personal Support Workers (PSWs) in providing exceptional care to clients in the community. As a key member of our team, you will be responsible for the day-to-day management and coordination of services, supervising and organizing projects, and providing excellent customer service.

Key Responsibilities:

• Manage and coordinate the services provided by the PSW team

• Supervise and organize projects within the team, ensuring timely completion and high-quality results

• Provide guidance and support to team members, promoting a culture of excellence and teamwork

• Develop and implement strategies to improve service delivery and client satisfaction

Requirements:

• Current registration and good standing with the College of Nurses of Ontario (CNO) as an RN or RPN

• Leadership experience in community care, preferably in Orangeville, Shelburne, Dufferin, and surrounding regions

• Ability to drive and handle supervisory client visits

• Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and other stakeholders

What We Offer:

Closing the Gap Healthcare is committed to providing a supportive and inclusive work environment, with opportunities for professional growth and development. As a member of our team, you can expect:

• Competitive total compensation package

• Comprehensive health and dental package, including mental health support

• Group RRSP matching

• Extensive learning and development opportunities

• A culture of performance recognition and appreciation

• A commitment to excellence and quality care

About Us:

Closing the Gap Healthcare is a Canadian-owned, award-winning, fully accredited, and publicly funded organization dedicated to providing high-quality care to people of all ages. Our philosophy and care approach are based on ethical principles and compassion, with a commitment to meeting the highest practice standards. We are proud to be a Team Made for Caring, and we are excited to welcome a new member to our team who shares our values and passion for delivering exceptional care.