Data-Driven CRM Expert

3 weeks ago

Toronto, Ontario, Canada Royal Bank of Canada Full time
Job Summary

As a Data-Enabled Customer Relationship Management expert, you will leverage your hands-on experience with data and decisioning tools to drive business growth and customer satisfaction.

What is the Opportunity?

This hybrid business/technical role requires a unique blend of business acumen and technical expertise to succeed. You will work closely with cross-functional teams to develop and implement data-driven solutions that drive business outcomes.

Key Responsibilities:
  • Design and implement data-enabled CRM solutions using SAS, SQL, and relational databases
  • Develop and maintain data models and architectures to support business decision-making
  • Collaborate with business stakeholders to understand business needs and develop data-driven solutions
  • Analyze and interpret complex data to inform business decisions

This role is ideal for a detail-oriented and analytical individual with a passion for data and business. If you are a strategic thinker with excellent communication skills, we encourage you to apply.

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